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One Hour Heating & Air Conditioning® of Wilmington

4.9
(2195 Reviews)

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Rodney Orr Profile Image

Rodney Orr

(in the last week)

"Very personable and explained everything. He was a pleasure to have and recommend him for future jobs. Also he should get some recognition from your company because people like him and the young man working with him makes customers like me and my wife want to come back to you instead of your competition."

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Alesel

(a month ago)

"I am very satisfied! Mr. Ramon did an outstanding job. He is very professional, polite, and focused. I liked that he explained what was wrong and what he was going to do. The heater works now! Thanks!"

maureen zubrzycki Profile Image

maureen zubrzycki

(4 months ago)

"My 6 yr old heater made a high pitched noise mid Sunday morning and stopped working. That was scary. I called One Hour Heating and spoke with Robert at 10:00 and had no response as of 12:15pm. Placed a second call and spoke with Victoria explaining my issue. Josh S. and Jimmy came to assess the problem. I required a new motor and the concern was having that motor in stock. My thermostat read 65 degrees and my anxiety spiked wondering if a motor was available. I said a prayer and gratefully Josh called stating he and Jimmy were returning with a motor. What a relief! I want to compliment Victoria for contacting the Technicians. I want to compliment Josh and Jimmy for their professional skill replacing the motor and their kindness as people demonstrating a supportive attitude to an anxious customer. One Hour is fortunate having Phone Staff that contact Technicians in a timely way and skilled Technicians that assess and resolve heating issues. Thank you so much!"

Charles Tate Profile Image

Charles Tate

(3 months ago)

"My wife and I are satisfied with the work form One hour heating. Eric and Paul were fantastic. Very professional."

G Waterman Profile Image

G Waterman

(2 weeks ago)

"CJ was very helpful in diagnosing and explaining our HVAC problem. He was able to guide us through all our alternatives, answer all our questions and assist us in identifying the best solution."